Mitel Desk Phone Work-from-Home configuration
To set up the Remote Worker settings for the Mitel desk phones, please follow the below steps.
Configuration instructions
Please read these instructions before connecting your handset.
a. With the handset assembled and ready to power up, hold down the '7' key
b. While holding down the '7' power up the handset
c. You will be presented with an option to configure a teleworker
*=yes
#=no
d. Press * to configure teleworker
e. Press # for new configuration
f. Press * for IPV4
g. Enter IP address 62.232.128.224 (#=.) (*=delete)
h. Press 'down' arrow and save.
After the phone boots it will try to connect to the teleworker server.
Once it connects and is authorised it will try to pull down a configuration.
DO NOT INTERRUPT THE CONFIGURATION DOWNLOAD.
For instance, don't allow the handset to power off, Interrupting the initial configuration download
may result in a useless handset.
The display message will read "Enter TW install pw"
Type: 251222
The handset will register with the teleworker gateway.
Once the phone has downloaded the configuration it will have a PIN message on the display.
i. Type *** followed by the blue 'superkey' to register the user.
j. You may be prompted onscreen to "Enter your Ext#"
(GRP Project team or IT Service Desk will have supplied your particular extension number)
k. You will be prompted onscreen to "Enter your PIN:"
(GRP Project team or IT Service Desk will have supplied your PIN number)
You should get an onscreen message to say "Login Completed".